B2B Smart & Sustainable Pet Products | Trusted by Global Distributors & Brands

Terms of Service

Last Updated: April 7, 2026

1. ACCEPTANCE OF TERMS

By accessing and using the PetProcure website ("Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. If you do not agree with these terms, please do not use this Site.

2. About OUR Services

PetProcure is a B2B pet products manufacturer and trading company. Through this Site, we provide:

  • Product information and catalog browsing for wholesale buyers.
  • Inquiry submission for product quotations and OEM/ODM services.
  • Newsletter subscription for industry updates.
  • Company and manufacturing information.

This Site serves as an informational and inquiry platform. No binding purchase contracts are formed through this Site alone. All orders are subject to separate written agreements between PetProcure and the buyer.

3. USE LICENSE

Permission is granted to temporarily view, download, and print materials from this Site for legitimate business evaluation purposes only. This license does not permit:

  • Modification or reproduction of Site content for commercial redistribution.
  • Use of product images, descriptions, or specifications to misrepresent affiliation with PetProcure.
  • Automated scraping, crawling, or data extraction beyond standard search engine indexing.
  • Any use that competes with or substitutes for PetProcure's services.

4. INQUIRY SUBMISSIONS

When submitting inquiries through our Site:

  • You agree to provide accurate and truthful information about yourself and your company.
  • You acknowledge that submitting an inquiry does not constitute a binding order or commitment.
  • We reserve the right to decline or not respond to inquiries at our discretion.
  • Inquiry data is processed in accordance with our Privacy Policy.

5. Product Information

While we strive to provide accurate product information on this Site:

  • Product images may differ from actual products due to photography, display settings, or product updates.
  • Specifications, MOQ (Minimum Order Quantity), pricing, and lead times are indicative and subject to confirmation at the time of quotation.
  • We reserve the right to modify product offerings, pricing, and availability without prior notice on the Site.

6. INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, images, product designs, and software, is the property of PetProcure or its licensors and is protected by applicable intellectual property laws. The PetProcure name, logo, and brand elements are trademarks of PetProcure.

7. ANTI-ABUSE POLICY

To maintain the quality of our services, we implement measures to prevent abuse of our inquiry and subscription systems, including rate limiting and spam detection. We reserve the right to block access from users who abuse these systems.

8. DISCLAIMER OF WARRANTIES

The materials and information on this Site are provided on an "as is" and "as available" basis. PetProcure makes no warranties, expressed or implied, regarding:

  • The accuracy, completeness, or timeliness of information on the Site.
  • Uninterrupted or error-free operation of the Site.
  • Fitness of products described on the Site for any particular purpose.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, PetProcure shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of, or inability to use, this Site.
  • Any decisions made based on information provided on the Site.
  • Unauthorized access to or alteration of your data.

10. THIRD-PARTY LINKS

This Site may contain links to third-party websites or services (including WhatsApp, LinkedIn, and social media platforms). These links are provided for convenience only. PetProcure does not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

11. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from or related to these Terms or your use of the Site shall be submitted to the jurisdiction of the competent courts in China. For international business disputes, parties may agree to arbitration under the rules of the China International Economic and Trade Arbitration Commission (CIETAC).

12. MODIFICATIONS

PetProcure reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms of Service, please contact us: